Auction
Privacy Policy
** Privacy Policy **
Surplus 4 All (www.surplus4all.com) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services, including phone messaging communications.
2. Information We Collect
We collect the following types of information when you visit our website or use our services:
- Personal Information: Includes your name, email address, phone number, and billing/shipping information.
- Usage Information: Includes data such as your IP address, browser type, and activity on the site.
- Transaction Data: Information about your purchases, bids, and other interactions with our platform.
- SMS Information: Phone numbers provided for order notifications, promotions, and customer service messages.
3. How We Use Your Information
Surplus 4 All uses the information we collect to:
- Facilitate the bidding and purchasing process
- Process payments and manage your account
- Send order confirmations, shipping updates, and promotional offers
- Improve our website and customer experience
- We do not sell or share your personal information with third parties for their marketing purposes without your consent.
4. Text Messaging
If you provide your phone number, we may send SMS messages for order updates, promotions, and customer support. You can opt out of receiving these messages at any time by replying "STOP" to any text. Message and data rates may apply based on your carrier.
We use your phone number exclusively for:
- Order and shipment notifications
- Customer service communication
- Marketing and promotional offers (if opted in)
5. Cookies
We use cookies to enhance your browsing experience, store preferences, and track the usage of our website. You can manage cookie preferences in your browser settings.
6. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect against unauthorized access, alteration, or disclosure.
7. Third-Party Services
We may use third-party services to help process payments, store data, or perform other business operations. These providers have access to personal information only to perform specific tasks and are bound by confidentiality agreements.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications, including text messaging
- Request information on how your data is being used
- To exercise these rights, contact us at support@surplus4all.com.
9. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect or store information from individuals under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Continued use of the site constitutes acceptance of any updates.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at support@surplus4all.com.